Quality, Environment & Safety

BACKGROUND

From its very beginning, one of Zapi's key values has always been a global definition of quality. To us, quality is not only referred to the performance of our products, but it also defines assistance and support before and after-sales as well as our Customer Service. Furthermore, quality embodies our commitment to protect our resources and preserve the environment.

Over the years, we have built strong and well-established business relationships with our customers, worldwide leading manufacturers of electric and hybrid vehicles in the material handling, construction equipment, and similar markets, as we have been able to meet their demands for high-quality levels and competitive products in terms of performance, technology, and customized solutions.

Working closely with our customers and thanks to our proactive approach, we offer problem-solving and optimization solutions throughout the entire development and production phases in addition to worldwide first-class after-sales support and service via our Technical Assistance Centers located all over the world.

QUALITY CERTIFICATIONS

In recognition of our quality, environment, health, and safety management system, Zapi has been awarded the following:

• International Certification UNI EN ISO 9001 (in 1994)
• UNI EN ISO 14001 (in 2001)
• UNI EN ISO 45001 (in 2019).

Also see our Integrated Quality, Environment and Safety Policy.